Privacy Policy

Zoome Casino operates with a clear data principle: collect only what is necessary, use it only for defined purposes, and protect it with genuine technical safeguards. This policy explains each of those commitments for Australian players.

Information We Collect

The following categories of data are collected through platform use:

• Identity — full name, date of birth, nationality, Australian address
• Contact — email address, phone number
• Financial — payment methods, AUD deposit and withdrawal records
• Behavioral — game activity, session patterns, bonus usage
• Technical — IP address, device identifiers, browser type, login timestamps

How We Use Your Information

Data is used exclusively for defined operational purposes:

• Account creation, authentication, and management
• Processing all AUD financial transactions accurately
• Meeting KYC and AML obligations under our gaming license
• Running Zoome’s loyalty level program and Comp Point system
• Handling customer support and dispute resolution

Data Retention and Deletion

Data is retained for the active period of your account and for the minimum legally required period after closure. Non-regulated data can be deleted on verified request. Financial records may be held longer under AML compliance obligations.

Security of Your Data

Zoome Casino applies:

• SSL/TLS encryption to all transmitted data
• Role-based access controls and restricted server environments
• Regular internal and external security audits
• Staff protocols governing all personal data handling procedures